FAQs

How to access my purchases?
- After you purchase a product, you will be given a link to your "private members area". - Go to your private members area and check and read wha...
Thu, 22 Oct, 2020 at 12:03 AM
How to log in to the Help Desk?
If you encounter an error saying that "You are not authorised to access this portal. Please contact your helpdesk administrator.", try logging in ...
Thu, 15 Oct, 2020 at 3:50 PM
Where can I find the training videos?
The training videos are just inside your software account. When you log in, navigate on the left hand side menu or panel and you will see a clickable option...
Sat, 24 Oct, 2020 at 12:15 AM
Who should I contact for technical assistance?
You will see the email address of the technical team inside your software account.  -Navigate on the left hand side menu or panel. -Go down or scroll down...
Tue, 29 Sep, 2020 at 3:34 PM
Is there a replay for the webinar?
For inquiries regarding the webinar or live training call, you need to reach out to the organizer through this email address: billydarrgtw@gmail.com.
Thu, 24 Sep, 2020 at 8:33 PM